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DRAFT - California PSO Licensing Training

Private Proprietary Security Officer (PSO or PPSO) | Approved Training

NSC is a California Bureau of Security and Investigative Services (BSIS) Approved Trainer (Lic # P-1)

The State of California requires all in-house guards and hospitality security professionals, legally defined as Proprietary Private Security Officers (PPSOs) complete 24 hours of job-specific training as part of the PPSO licensing process.

This 19-hour online PPSO training course is designed specifically for hospitality security professionals working in:

  • Nightclubs
  • Bars & lounges
  • Entertainment venues
  • Casinos
  • Gentlemen’s clubs
  • Liquor-licensed establishments

This course satisfies 19 of the required 24 hours.

Important

As of January 01, 2024, California requires PPSOs to complete a 5-hour Appropriate Use of Force training course in person, through a BSIS-approved trainer, in an instructor-led classroom setting to meet full licensing requirements.

NSC also offers qualifying refresher coursework to help PPSOs meet the required 8 hours of annual training needed to keep their licenses valid. Any of our individual security-specific training courses may be applied toward this annual 8-hour refresher requirement.

Insurance Requirements

This course satisfies standard insurance training requirements for hospitality security personnel and may be used to demonstrate compliance for insurance carriers.

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Choose our National HOST Online Course for hospitality security professionals nationwide.

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Regular Price: $140 per course

Purchase 20+ seats for $100 each

This Course Includes

107 Videos

Watch, listen, and learn as Industry Expert Robert C. Smith presents his most comprehensive class ever.

107 Lessons

Carefully crafted Lesson Plans to guarantee you'll excecute your job with more confidence and wisdom.

Documents

Additional resources to compliment your training. Keep these document for future references.

Topics Included

1

Powers to Arrest

This comprehensive topic outlines the legal authority, limitations, and responsibilities of private security professionals in a hospitality environment. Participants will learn to navigate the complexities of the law to maintain a safe venue while minimizing civil and criminal liability. Mastering these principles is essential for any professional security operation aiming for regulatory compliance and effective risk management.

2

Guard Duties & Responsibilities

This topic defines the modern role of the hospitality security professional as a protector of people, property, and the venue’s reputation. It establishes the foundational shift from reactive physical intervention to proactive prevention and professional observation. By mastering these core duties, security personnel ensure a safe environment while shielding the establishment from operational and legal risks.

3

Hospitality Best Practices

This topic explores the essential strategies for maintaining a safe, professional, and welcoming environment within a high-energy hospitality venue. Security professionals will learn to manage common nightlife scenarios using a "service-first" approach that prioritizes de-escalation and legal compliance. Mastering these best practices ensures that security interventions protect the brand's reputation while minimizing operational risks.

4

Use of Force

This critical topic establishes the legal and ethical framework for physical intervention in a hospitality setting. Security professionals will learn the "Force Continuum" and the "Reasonable Force" standard to ensure that any physical action is necessary, proportional, and legally defensible. Mastering these principles is the primary way to protect staff and ownership from battery charges and excessive force litigation.

5

Identification

This topic provides exhaustive training on the legal and practical requirements for verifying guest age and identity. Security professionals will master the art of detecting fraudulent documents and navigating complex ID policies to prevent underage entry. By perfecting these identification protocols, staff protect the venue from severe administrative penalties and maintain a safe, age-appropriate environment.

6

Non-Terror Emergencies

This topic covers the identification and management of emergencies such as fires and weather events. Security professionals will learn to conduct basic safety inspections and execute organized evacuation plans to protect guests and staff. Mastering these protocols ensures a rapid, coordinated response that meets the venue's needs and minimizes the risk of loss of life.

7

Terrorism & Active Shooter Awareness

This topic prepares hospitality security teams to identify, report, and respond to large-scale threats and active shooter incidents. By studying historical cases and prevention techniques, staff will learn to move from passive observers to proactive protectors against coordinated attacks. These lessons provide the life-saving protocols necessary to manage a crisis and protect patrons in high-density environments.

8

Alcohol Services Liability

This topic covers the legal and operational risks associated with serving alcohol in a hospitality environment. Security professionals will learn to identify different types of liability, including intentional acts and negligence, to protect the venue's liquor license. Mastering these scenarios ensures that staff can intervene effectively while minimizing the potential for costly "Dram Shop" litigation.

9

Narcotics & Club Drugs

This topic provides critical training on identifying and managing illegal substance use within a hospitality setting. Security professionals will learn to recognize physical indicators of drug use and execute life-saving emergency protocols for overdoses. Mastering these skills is vital for maintaining a safe, law-abiding environment and reducing the venue's exposure to narcotic-related liabilities.

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